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Always pleasantly surprised
One of the great things about working with so many different clients all over the country is the variety. I am always pleasantly surprised by the talents of new clients, mostly because I never know what to expect. Some are very outgoing people, others not so much. She is very Read More >
Stop making things so gosh-darn hard
Why were these tasks so onerous? Last night (and early this morning) I helped my wife activate a new cell phone. A couple of weeks ago, I finally signed up for BlueIndy, an electric car sharing service. Last year, we refinanced our mortgage to take advantage of a lower rate. Read More >
Collaborate to reinvigorate
White Sands Federal Credit Union (based in Las Cruces NM) was planning to launch a new logo in a few months. Their internal design staff had designed their new logo and brand colors, but they wanted help translating the new look into the real world with an updated website and Read More >
Sometimes shorter is better.
International Harvester Employees Credit Union faced a problem many credit unions have; their founding SEG no longer existed under the same name. SOLUTION: iDiz was hired to research staff and member feelings on the existing name and collect suggestions for new names via an online survey. Even with favorable survey Read More >
Five ways to make a small CU roar
According to this recent article by Glenn Christensen on CU Insight, small credit unions are notably less efficient with their marketing dollars. The numbers are gloomy, but not all that surprising. After all, the cards are stacked against the pipsqueaks in many ways, not just limited budgets -- marketing time, Read More >
Everyone has an opinion
Ask for an opinion and most of the time you'll get one. As a creative person, you are probably used to getting opinions all of the time -- from your boss, coworkers, possibly even clients. Sometimes you'll get useful, constructive insight that gives you the chance to improve, that helps Read More >
Think big. Now think bigger.
If there's one thing I wish I could shout into every credit union marketer's ear, it's this: "THINK BIGGER!" With every project. Every product. Every campaign. Every thing you do. Every step of the way. It will make all the difference in your results, your experience, and your success. For Read More >
Have a confession to make?
Confession of your sins is good for the soul, and an important part of Catholic tradition. And confession of your financial "sins" is a great way to start a conversation, learn from mistakes, and become more financially savvy. Catholic Federal Credit Union, based in Saginaw, Michigan, decided to have a Read More >
Are you responsible for too many initiatives, an overabundance of priorities, an excess of tasks at hand with way too few fingers to get it done? Are you a slam-packed, schedule-smacked, shell-shocked, docket-pocked shell of your former self, trying your best to appease particularly pesky purveyors of arbitrarily outrageous deadlines? Read More >
How to spot a silo
Departmental silos are still one of the biggest problems at credit unions, and I am always surprised when a CEO is unaware of them. Maybe it is because I grew up around small rural midwestern towns. Every day you would see silos outlined against the sky, dwarfing the other farm Read More >